Frequently Asked Questions

Jerky Subscription is more than a subscription box. It is a community of like-minded carnivores who appreciate bold flavors and mouthwatering meat. We make it super easy for you to explore the best flavors and craft jerky brands from across the country each month.


Product Questions

What kinds of jerky will I receive?
Each month you or the person you gifted will receive a carefully hand selected subscription box of flavorful jerky from a craft jerky maker. Savor bold flavors like aloha teriyaki, mango habanero, spicy barbecue, sriracha honey, smoky truffle, and more. Our inventory is continuously changing as we ourselves try new flavors and include only the best.
What size are the bags of jerky?
We try to stick to 2oz bags on average, but not all jerky makers have these available, so from time to time you’ll also see 1.5oz and 3oz bags in your box. In cases that you see the 1 - 1.5oz bags, the reason behind this is we found a flavor that we loved and the jerky vendors we work with had higher than normal maker costs.
What makes our club different?
Our magic comes from our passion of jerky. On the weekends you’ll find us at farmers markets or even a beer garden taste testing new flavors with a sizable group of our friends. In fact, while writing the answer to this question, we are snacking on two new flavors of jerky! Having tasted well over 1000's flavors of jerky, we think our carnivorous taste buds vote for the finest selection of jerky in the world.
Can I select which brands are in my monthly subscription?
We do not offer you the ability to select your own jerky flavors and part of the over jerky of the month club membership is that we do it for you. Our curators (founders) spend countless hours tasting, rating, and selecting the best flavors for our customers knowing that loyalty will be build upon a great product. What you do get to select is the number of bags shipped each month which is two, four, six or eight.

Shipping Questions

How soon will it ship after my initial order?
New orders are processed within two business days. Monthly renewal shipments can take up to 10 business days to ship. You will be notified via email once the process starts and receive ongoing updates throughout the shipping process.
When does my box renew and ship again?
Subscriptions renew on the 11th of each month and ship within 10 business days of renewal.
How much does shipping cost?
We offer free shipping to all subscriptions. Jerky Shop orders have free shipping on orders over $49.
Can I update my address if I moved?
You can update the shipping address anytime through https://jerkysubscription.com/account/login. If you signed up for our club and didn’t create an account, you will also be able to do that from this URL.

Gift Questions

Will gift subscriptions automatically renew?
Gift subscriptions are designed as one-time purchases that do not renew. That means if you buy a 3-month, 6-month or 12-month subscription the receiver of your gift will get 3, 6 or 12 shipments and we will not auto-renew the subscription.
Can I make the gift order renew at the end of the pre-paid cycle?
Yes! At the end of the pre-paid cycle you will be emailed asking if you want to extend their gift subscription. By default it does not auto-renew but you can renew it if you wish.
Can I add a gift message for the receiver?
Yes! During checkout you will have the option to leave a gift message which will be delivered with the jerky subscription to the receiver of your gift.